Order Questions/Concerns


LeafLink simplifies your ordering and provides powerful tools to help your business grow. If you ever have a question or concern regarding your order, we're happy to help.

I Haven’t Received Confirmation of my Order

Contacting the brand you placed your order with is the best way to receive assistance regarding your order.

For more information about messaging a brand, click here.

When Will My Order be Delivered?

Delivery and shipping dates can be viewed on the Orders Sent page under your Store in the LeafLink navigation panel.

On the Order Summary page, view further details about an order by clicking its Order ID.

bulb.png Note: Delivery and shipping dates are optional fields for brands to enter. If no shipping or delivery dates are entered, message your brand representative for more information.

For more information about messaging a brand regarding your order, click here.

I Want Cancel or Make Changes to My Order

For more information about cancelling or making changes to an order, click here.

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